From internal practices and procedures to client service and the assurance of working with an ISO 9001:2000 accredited company, our first priority is to exceed your organisation's needs and expectations. We believe that the following qualities and abilities allow us to provide your organisation with first-class services and solutions.

RBC cees - standing out from the crowd.

Strength

Our team is part of RBC Wealth Management, a division of the world's top 15 banks, Royal Bank of Canada. One of only seven banks worldwide that carries a Moody’s triple-A rating, RBC is consistently regarded as a stable institution with a high-quality balance sheet, a proactive risk management strategy and a strong liquidity position.

Expertise

Lawyers, accountants and chartered secretaries comprise our highly qualified and experienced multi-disciplinary teams. Our teams include members who have previously held senior positions in professional services firms and/or in industry, which allows us to add value through technical awareness, practical knowledge and experience. Senior team members have been with us for over 12 years, on average. We also draw on RBC to access investment and private banking professionals.

Experience

We have experience with all types of employee benefit plans, including highly customised executive arrangements and multi-jurisdictional, complex plans. Our clients range from private UK companies with a plan established for one employee to multi-national, multi-listed public companies with a suite of plans for 100,000+ employees spread across 100 countries.

Flexibility

Our plan management solutions can adapt and develop as your objectives and requirements evolve. We work closely with you to define your organisation's needs, and then customise our processes to provide the best support possible.

Dedication

Our specialist team structure provides a personal and tailored service to you and your employees. We work in close partnership with you and your technical advisers to develop practical solutions for administering your employee benefit plans, and creating overall value.

Technology

We make ongoing investments in technology and release regular enhancements to our systems. Corporate users and plan participants can access their plan details via RBC cees Online, which offers online reporting, straight-through processing, execution to dealer and secure data collection.

Credibility

RBC cees was the first corporate business of its kind to achieve the international quality standard ISO9001:2000. We undergo ISO surveillance visits every six months and/or annual external audits where we must demonstrate continuous improvement of our processes in order to retain our accredited status. We are consistently enhancing our technology for maximum efficiency and were awarded the best practice technology standard, TickIT ISO 9000-3.

Ethics

RBC cees has long believed in the importance of corporate responsibility and integrity. We encourage all employees to provide a supportive workplace, contribute to their local community and promote environmental sustainability.

For more information, see Why Choose Our Fund Administration Services.