This Privacy Statement relates solely to the use of the website www.rbccees.com (‘the Website’). The Website is administered on behalf of RBC cees Limited (‘RBC cees’), an RBC company, from its offices in Toronto, Canada.

What information do we collect?

When you visit the Website, we collect the following information:

• Personally identifiable information such as your name, contact details and preferences if you choose to use our ‘contact us’ form.
• Non-personally identifiable information, such as details collected through the use of cookies and web server logs which are used by the Website. This information may include the date and time of visits to the Website, the pages viewed and time spent at the Website. This information is collected on an aggregate basis and is not linked to an individual.
  Note: You can disable cookies on your computer at any time by using the preferences or options menu in your browser.

How do we use the information we collect?

We use the information you provide to us via the ‘contact us’ form on the Website to provide you with the information or content that you have requested.

We also use it to communicate any products or services provided by RBC cees, or its sister companies, which may be of interest to you.

You can opt-out of receiving any communications by sending an email to cees@rbc.com.

We use information collected via cookies and/or web server logs to determine how the Website is being used and to improve the design and content of the Website.

Who do we share the information with?

We only share your information outside RBC cees in the following circumstances:

• Where you have indicated that you would like information about a product of service that is not provided by RBC cees, we may provide your contact details to the RBC entity which does provide that service;
• Where we use a third party to provide us with a service relating to the Website. Personal information will only be provided to the third party under a contract which contains appropriate data protection and confidentiality clauses;
• Where we are compelled to do so under law;
• Where it is in the public interest to do so;
• Where it is necessary to protect or defend RBC Financial Group’s interests; or
• Where we need to disclose information to other financial institutions for the purposes of fraud prevention.

In all other circumstances we will only share your personal information if you have provided your prior written consent.

Data security

RBC cees takes steps to ensure that your personal information is held securely. However, information sent via the internet cannot be guaranteed to be completely secure. As such we cannot ensure the security of any information sent to us, and you will be sending this information to us at your own risk.

Your rights

If you would like to gain access to any personal information held by RBC cees about you, or you would like to amend or update your personal information, or ask further questions about the Privacy Policy or make a complaint about the way your personal information is being used, please contact us at cees@rbc.com.