Services for Participants

Flexible solutions plus comprehensive support–our standard for employee benefit plans.

At RBC cees, we provide personal, comprehensive support to your organisation and the employees participating in your benefits plan. Our relationship teams can answer questions on topics ranging from lost passwords to complex, bespoke investment deals.

We provide a full service to participants within employee benefit trusts (EBTs) who might require a loan or wish to consider a property purchase.

Additionally, we have the ability to refer participants to a relevant Royal Bank of Canada sister company should a participant require specific, tailored investment advice or selected banking services.

We provide:

• Direct access to professionals—not a call centre
• A specific email address and contact person
• Communication services, including statements, award documentation and joining documentation
• Regular reporting
• Employee presentations and webcasts
• Online services through RBC cees Online